TIA Infotek

Projects and solution blueprints

Evidence and architecture that make the capabilities concrete

Published Microsoft project profiles show delivered technology scenarios and reported outcomes. Representative blueprints show how we approach broader enterprise application decisions.

Evidence-led structureBusiness context → delivered capability → architecture → reported or expected value

Microsoft delivery examples

Anonymized project profiles from previously published work

These examples preserve the Microsoft delivery scenarios and reported outcomes previously published by TIA Infotek. Customer names and sensitive implementation details are intentionally withheld.

PROJECT M01Manufacturing

Connected production operations

Business challenge

Disconnected production systems, manual shop-floor data capture, data silos, and limited operational visibility were creating delays and avoidable errors.

Delivered solution

Power Apps for shop-floor data collection
Power Automate for workflow and exception routing
Azure integration services for legacy connectivity
Power BI for real-time production monitoring

Reported outcomes

Reported 30% reduction in production time
Reported 90% decrease in data-entry errors
Real-time visibility into production operations
Improved decision-making with more timely data
PROJECT M02Financial services

Modern analytics foundation

Business challenge

Complex reporting processes took weeks to complete, limiting the speed and consistency of analysis available to internal and client-facing teams.

Delivered solution

Microsoft Fabric for data integration and engineering
OneLake for centralized governed storage
Power BI dashboards and semantic reporting
Automated pipelines for repeatable data refresh

Reported outcomes

Reported 85% reduction in reporting time
Improved data accuracy and consistency
Self-service analytics for client-facing teams
A foundation for new data-driven services
PROJECT M03Healthcare

Connected customer and clinical workflows

Business challenge

A healthcare provider needed to modernize customer and patient-related workflows, improve cross-department communication, and strengthen security and compliance controls.

Delivered solution

Dynamics 365 for relationship and service processes
Power Apps for tailored operational workflows
Microsoft Teams for secure collaboration
Azure security services for the solution foundation

Reported outcomes

Reported 40% improvement in communication
Reported 25% reduction in administrative work
Stronger security and compliance posture
Improved coordination between departments
PROJECT M04Retail

Omnichannel customer operations

Business challenge

A multi-location retailer lacked a consistent customer experience and a unified view of customer interactions, sales, and inventory across channels.

Delivered solution

Dynamics 365 Commerce for omnichannel operations
Power Apps for store-associate tools
Power BI for sales and inventory analytics
Azure services for scalable integration and infrastructure

Reported outcomes

Reported 20% increase in customer satisfaction
Reported 15% reduction in inventory costs
Unified customer context across channels
Improved employee productivity

Representative enterprise blueprints

Architecture patterns for common transformation decisions

These are capability-led solution patterns, not customer outcome claims. Each is adapted to the customer’s process, landscape, risk, data, controls, and operating model.

USE CASE 01

CRM, Oracle CPQ, and ERP connected revenue

Business context

A complex B2B sales organization needs faster, more consistent opportunity-to-cash execution across direct, partner, and digital channels.

Customer challenge

Customer context, product catalogs, configuration rules, pricing, approvals, contracts, orders, subscriptions, billing, and renewal activity are fragmented across teams and applications.

Proposed capabilities

CRM customer, opportunity, and activity model
Guided configuration and governed product catalog
Centralized pricing, discount, and margin controls
Quote, terms, contract, and approval automation
Order validation, orchestration, and fulfillment integration
Subscription, billing, receivables, and revenue integration
Margin, exception, forecasting, and renewal analytics
Governed AI-assisted recommendations, summaries, risk, and validation

Solution architecture

CRM opportunity
Oracle CPQ
Order + fulfillment
Bill + recognize
Amend + renew

Expected business benefits

Faster sales and approval velocity
More consistent pricing and stronger margin protection
Fewer quote-to-order errors and manual handoffs
Reduced pricing, billing, contract, and renewal leakage
Clearer opportunity-to-cash and exception visibility
More controlled renewal and expansion execution
USE CASE 02

EBS to Fusion Cloud transformation

Business context

An organization relies on a highly customized EBS estate and needs a controlled move to a modern cloud operating model.

Customer challenge

Customizations, point-to-point interfaces, inconsistent data, reporting dependencies, and limited process ownership make a big-bang migration risky.

Proposed capabilities

EBS landscape and customization assessment
Fit-to-standard process design
Fusion target architecture
Data cleansing and conversion
Integration rationalization and rebuild
Testing, cutover, hypercare, and adoption

Solution architecture

Assess EBS
Design Fusion
Prepare data + integrations
Migrate in waves
Stabilize

Expected business benefits

Lower transformation risk
Simpler application and integration footprint
Stronger process and control standardization
A maintainable cloud release model
USE CASE 03

JD Edwards modernization

Business context

A multi-site operation depends on JDE for finance, procurement, inventory, manufacturing, and order execution.

Customer challenge

Aging customizations, manual interfaces, inconsistent site practices, and unclear cloud direction constrain operational change.

Proposed capabilities

JDE technical and functional assessment
Process and customization rationalization
Upgrade and platform options
API and integration strategy
Data, reporting, and analytics modernization
Phased cloud and coexistence roadmap

Solution architecture

Baseline JDE
Segment capabilities
Stabilize + simplify
Integrate / upgrade
Transition by value

Expected business benefits

Protected business continuity
Reduced technical debt
Improved operational visibility
A business-led modernization sequence
USE CASE 04

Subscription lifecycle management

Business context

A product or service company is expanding recurring revenue and needs one controlled lifecycle from sale through renewal.

Customer challenge

Contract changes, co-terms, usage, pricing, billing, revenue, finance, entitlements, and renewal activity are managed across disconnected teams and tools.

Proposed capabilities

Subscription product and pricing model
Creation, activation, and entitlement flow
Amendments, upgrades, downgrades, and termination
Billing and receivables integration
Revenue and finance integration
Renewal, churn, and lifecycle reporting

Solution architecture

Sell
Activate
Change
Bill + recognize
Renew

Expected business benefits

Consistent contract and customer context
More controlled lifecycle changes
Better billing and finance reconciliation
Earlier renewal and churn visibility
USE CASE 05

Integration and automation

Business context

Customer, product, order, inventory, billing, and financial data must move reliably across cloud and legacy applications.

Customer challenge

Point-to-point interfaces, manual re-entry, weak monitoring, and inconsistent error handling create delay, duplicate work, and operational risk.

Proposed capabilities

Application and interface inventory
API-led and event-driven architecture
Middleware patterns and reusable services
Workflow and exception automation
Observability, replay, and support runbooks
Governed operational and analytical data

Solution architecture

Applications
API + event layer
Automation
Governed data
Operations + analytics

Expected business benefits

Fewer manual handoffs
More reliable and traceable data movement
Faster issue detection and recovery
Reusable integration capabilities

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