TIA Infotek

Solution capabilities

Capabilities organized around the business value stream

We connect Microsoft and Oracle platforms with customer engagement, commercial execution, operations, finance, integration, data, and analytics so the landscape supports a coherent end-to-end process.

Microsoft

Dynamics, Power Platform & Fabric

Oracle

EBS, JDE, Fusion & subscription

CRM

Customer 360 & sales

CPQ

Configure, price & quote

ERP

Orders, operations & finance

Integration + data

APIs, migration & analytics

Customer relationship management

CRM

Create a reliable commercial workspace that helps sellers understand the customer, prioritize work, progress opportunities, and coordinate the next best action.

Account and contact management
Opportunity and pipeline management
Lead-to-opportunity sales automation
Customer 360 and activity history
Forecasting, dashboards, and seller insights
CRM integrations with CPQ, ERP, service, and data platforms
Implementation, enhancement, adoption, and production support
Security roles, data quality, and process governance

Capability example

Unified revenue workspace

Consolidate customer, relationship, activity, pipeline, quote, order, and service signals into a governed seller experience.

Account + contacts
Opportunity
Sales automation
Customer 360

Configure, price, quote

CPQ

Use CPQ as the governed commercial transaction layer between CRM demand and ERP execution—producing accurate configurations, defensible pricing, approved terms, executable orders, and reliable downstream data.

Complex product, service, bundle, and solution configuration
Centralized pricing, promotions, channel rules, and price governance
Discount controls, margin guardrails, and commercial approvals
Quote generation, terms, contracts, and document output
Guided selling, cross-sell, and upsell support
CRM customer, opportunity, activity, and forecast integration
CPQ-to-ERP order validation, orchestration, and fulfillment integration
Subscription amendments, usage, renewals, billing, and revenue coordination
Margin, cycle-time, exception, order, and renewal analytics
Governed AI assistance for recommendations, summaries, risk, and validation

Capability example

Connected opportunity-to-cash execution

Guide sellers through configuration and pricing, route commercial exceptions, create an executable quote, and carry accepted demand through order, fulfillment, billing, revenue, and renewal.

CRM demand
Configure + price
Quote + approve
Order + fulfill
Bill + renew

Enterprise resource planning

ERP

Connect demand, supply, fulfillment, billing, and finance with the process controls and operational visibility required to run the business.

Order management and orchestration
Procurement and supplier processes
Inventory and warehouse visibility
Manufacturing and supply chain execution
Financials, accounting, and close
Billing and receivables integration
Workflow, controls, reporting, and analytics
Upstream CRM/CPQ and downstream partner integrations

Transformation example

Connected order-to-cash operations

Synchronize accepted demand, availability, fulfillment milestones, invoicing, receivables, and executive reporting across the operating model.

Demand
Order / procure
Fulfill
Bill
Finance

Enterprise foundation

Integration, data & analytics

Make the application landscape reliable and observable with intentional APIs, middleware, data migration, master data, reconciliation, reporting, and automation.

API-led and event-driven integration architecture
Middleware and integration platform implementation
Batch, real-time, and file-based interfaces
Data profiling, cleansing, mapping, and migration
Master and reference data governance
Reconciliation, monitoring, and error handling
Operational reporting and executive analytics
Workflow, intelligent automation, and governed AI enablement

Capability example

Governed enterprise integration layer

Decouple systems through reusable interfaces, standard error handling, monitored data movement, and a reporting-ready information model.

Source systems
APIs + middleware
Governed data
Analytics

Start with the decision in front of you

Bring us the landscape, the constraint, and the outcome.

We’ll help shape a focused assessment, roadmap, implementation, or support engagement.

Request a consultation